Hi Juergen
In April of 2011 we took delivery of the ME109CP net weigh powder filler we purchased from you.
The machine arrived in good condition and also worked right away after a brief installation.
We did have a warranty issue with the controls that was dealt with by you and ActionPac swiftly and professionally.
We have been using this powder filler ever since to fill our Flax Meal into 1 pound bags and are really happy with the accuracy it delivers. We also like the easiness of operation.
The machine is build sound and sturdy promising us many years of reliable production.
During the sales process you have promised us a great machine that will work for us and I can honestly say that you have not oversold in any way.
If we require any weigh fill machines in the future we will definitely look again to purchase an ActionPac weigh filler through Accent Packaging Equipment.
 
Best wishes
Terry Drayson
Production Manager
Shape Foods, Inc.
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About Us

Accent Packaging Equipment started operations in 2005 due to the shut down of a local packaging machine manufacturer. Having worked there and in other places, gave me years of experience in the packaging industry. Experience in integrating entire packaging lines, the trust of fortune 500 companies and having a great rapport with many North American packaging machinery manufacturers moved me and Accent Packaging Equipment quickly into the direction of a system integrator.

Now we are blessed with the trust of many manufacturers and therefore are also able to offer the right solution to a project versus a particular company and their product line. It is however important to us to offer quality equipment from quality manufacturers. To us, it is the purchasers but even more the seller's responsibility to make sure that every purchase receives all the attention to detail and the installation subsequently becomes a successful one.

In 2008 we adopted the Line: "We Make It Work"

It was found that this is not common place but rather the exemption. Many distributors and manufacturers sell equipment and then walk away. Expensive installations from the manufacturer and often little after sales support make the project difficult at best.
Our service technicians receive training on all equipment sold, therefore reduce travel cost, decrease response time and increase customer satisfaction.

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Juergen Flachowsky

 

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